Frequently Asked Questions

General

What is Affitor?

Affitor is an AI-native affiliate marketing platform that connects AI SaaS companies with content creators, influencers, and agencies. We don’t just provide software—we actively execute partner recruitment, activation, and optimization to drive real revenue growth.

How is Affitor different from other affiliate platforms?

Unlike traditional platforms, Affitor combines execution with technology:

Traditional Platforms	Affitor
Software-only approach	Execution + Software
Upfront fees + subscriptions	Pay only when you earn
You recruit affiliates yourself	We actively recruit quality partners
Complex setup (weeks)	Fast onboarding (<10 mins)
Cookie-based tracking (unreliable)	Modern, privacy-first tracking

Who is Affitor built for?

Affitor is purpose-built for AI SaaS companies, particularly:

Seed to Series A startups launching their first affiliate program
Growth-stage companies scaling partner distribution
Companies frustrated with expensive, complex legacy platforms

Pricing & Fees

How much does Affitor cost?

Affitor charges a 3.5% platform fee on affiliate-generated revenue. That’s it.

No setup fees
No monthly subscriptions
No retainers
No hidden charges

What about the $10K revenue waiver?

For qualified partners, we offer a limited-time promotion where platform fees are waived until affiliate-generated revenue exceeds $10,000. During this period, you only pay partner commissions—Affitor charges nothing.

How are fees calculated?

Fees are calculated on actual received revenue after refunds, chargebacks, and failed transactions. Taxes and payment processing fees (like Stripe’s 2.9%) are borne by you as the advertiser, not deducted from affiliate or platform economics.

Example: $30/month SaaS subscription

Item	Amount
Gross revenue	$30.00
Stripe fee (2.9% + $0.30)	-$1.17
Affiliate commission (30%)	-$9.00
Affitor platform fee (3.5%)	-$1.05
You keep	$18.78

Your effective CAC: $10.05 (affiliate + Affitor) Your net margin: 62.6% of gross revenue

For comparison, if you paid $50+ per lead on Google Ads with uncertain conversion—this is a predictable, performance-based cost only when real revenue comes in.

When do I pay?

Platform fees are invoiced monthly based on tracked conversions after the standard refund window (typically 30 days).

How It Works

Do I need to change my payment infrastructure?

No. Affitor is not the merchant of record. We integrate with your existing payment system (Stripe, LemonSqueezy, Paddle, etc.). You continue processing customer payments exactly as you do today.

How does tracking work?

Affitor uses modern, first-party tracking methods designed for privacy-conscious browsers. Unlike legacy platforms that rely on third-party cookie redirects (which Safari, Firefox, and ad blockers often block), our tracking is reliable across all devices and browsers.

How fast can I launch?

Integration takes under 10 minutes with AI-assisted support. Read our docs, copy-paste the tracking code, and you’re live. No demo calls, no contract negotiations, no weeks of back-and-forth.

Most programs are fully launched (integration + first partners recruited) within 1-2 weeks.

What commission structures are supported?

We support flexible commission models:

Recurring commissions (e.g., 30% for 12 months)
One-time commissions (e.g., flat $50 per sale)
Tiered commissions (performance-based rates) – coming soon
Custom structures based on your business needs

Partner Network & Recruitment

Does Affitor help find affiliates?

Yes. This is a core differentiator. Affitor actively recruits, vets, and activates partners—you’re not left to build your network from scratch. We source from our existing creator network and conduct targeted outreach to relevant partners in your space.

What types of partners does Affitor work with?

Content creators (YouTube, TikTok, newsletters)
Industry bloggers and reviewers
Niche influencers and thought leaders
Agencies and consultants
Complementary SaaS companies (strategic partnerships)

Can I bring my own affiliates?

Absolutely. You can invite existing partners to your Affitor program. They’ll benefit from our streamlined dashboard while you maintain full relationship control.

Can I approve or reject partner applications?

Yes. You have full rights to review, approve, or reject any partner. You can also request removal of any partner at any time.

Attribution & Tracking

How does attribution work?

We provide transparent attribution including:

Cookie duration settings (60 days default)
Last-click attribution (default) or custom models
Promo code tracking
60-day attribution window (configurable)

Attribution logic is disclosed upfront, and any material changes require your written approval.

What reporting do I get?

Real-time dashboards showing:

Revenue by partner
Conversion metrics
Commission payouts
Partner activity and performance trends

Can I export my data?

Performance and attribution reporting is fully accessible. Note that raw partner identity data is not exportable, as Affitor maintains responsibility for sourcing and managing partners within the network.

Payouts & Commissions

Who pays the affiliates?

Affitor handles partner payouts on your behalf. Here’s how it works:

Sale happens — Customer purchases via affiliate link
Invoice sent — You pay commission + platform fee
- Split Pay: Automatic per transaction (via Stripe Connect)
- Bill Flow: Weekly summary invoice
Funds received — Money moves to Affitor’s holding balance
Hold period clears — 7-21 days (configurable)
Bi-weekly payout — Affitor pays partner

This removes operational burden from your team while ensuring partners get paid reliably.

What payout methods are available for partners?

Partners can receive payouts via:

Bank transfer (global)
Wise (1-2 business days)
Stripe (where available)

How often are partners paid?

Bi-weekly (every 2 weeks). Partners receive all cleared commissions in their Withdrawable balance on a fixed cycle.

Minimum payout threshold: $5

What happens if there’s a refund?

Depends on your integration method:

Split Pay:

Refund detected automatically
Funds return to your Affitor balance immediately
Partner commission reversed automatically

Bill Flow:

Refund reconciled at next payment cycle
Adjustment applied to upcoming payout

In both cases:

Affitor refunds its 3.5% platform fee
Partner commission clawed back from their balance
If partner has positive balance, deducted from next payout

Brand Protection

How do you prevent fraud?

We’re committed to zero spam, zero fraud, and zero brand-damaging behavior. Our platform includes:

Partner vetting during recruitment
Activity monitoring for suspicious patterns
Clear Partner Terms enforcement
Immediate action on violations

Can I set rules for partner promotion?

Yes. You should define and attach clear Partner/Affiliate Terms to your program. If partners violate these terms (fraud, self-referrals, incentivized traffic without approval, bots, misattribution), you have the right to withhold commission.

Do I approve every piece of partner content?

No mandatory pre-approval is required—this would create friction and slow growth. Instead:

You may perform random or targeted content reviews
Raise complaints if content is misleading or non-compliant
Communicate directly with partners via Affitor messaging
Enforce violations after publication based on Partner Terms

This balances brand safety with scalability.

What if a partner damages my brand?

You can request content removal with a prompt response window (typically 24-48 hours). If content violates guidelines and commissions are withheld, partners are naturally motivated to correct or remove content quickly.

Contract & Termination

How long is the agreement?

Affitor operates on flexible terms. Either party can terminate with reasonable written notice (typically 14-30 days).

What happens when I terminate?

Existing partner traffic is stopped cleanly
Earned commissions are reconciled and paid
Partners are notified to cease traffic
A 30-day wind-down period allows proper reconciliation

Can I terminate immediately for cause?

Yes, immediate termination is possible for:

Brand or reputational harm
Fraud or misleading marketing
Regulatory or legal risk

Even in immediate termination, earned commissions must still be reconciled and paid.

Troubleshooting / Integration

”Test Click Tracking” shows “No Events Detected”

This means the dashboard hasn’t received a pageview event from your site yet. Run through this checklist:

Verify the script is loading — Open DevTools → Network tab, filter by affitor-tracker. You should see a successful (200) request.
Check your Program ID — The data-affitor-program-id (script tag) or programId (npm SDK) must match the ID shown in your dashboard Settings.
Visit with a ?ref= parameter — Pageview tracking activates when a visitor arrives via an affiliate link, e.g. https://yoursite.com?ref=TEST123.
Disable ad blockers — Some browser extensions (uBlock Origin, Privacy Badger) can block tracking scripts. Test in an incognito window with extensions disabled.
HTTPS is required — Affitor cookies require a secure context. http://localhost works for development, but production must use HTTPS.
Check the browser console — Enable debug mode (data-affitor-debug="true" or debug prop) and look for [Affitor] messages.

See the full Pageview Tracker guide for setup details.

Console shows no Affitor debug messages

If you don’t see any [Affitor] log messages in the browser console:

Debug mode not enabled — Add data-affitor-debug="true" to the script tag, or pass debug as a prop to <AffitorProvider>, or pass { debug: true } to loadAffitor().
Script not loaded — Check DevTools → Network for the tracker script request. A 404 means the script URL is wrong. Make sure you’re using the correct URL:
- Production: https://api.affitor.com/js/affitor-tracker.js
- UAT/Staging: https://uat-api.affitor.com/js/affitor-tracker-uat.js
Content Security Policy (CSP) blocking — If your site has CSP headers, ensure they allow scripts from api.affitor.com.
Ad blocker interference — Test in a clean browser profile without extensions.

Cookies not being set (`customer_code` missing)

If you check DevTools → Application → Cookies and don’t see a customer_code cookie:

No ?ref= parameter — The cookie is only set when a visitor arrives via ?ref=PARTNER_CODE.
Not on HTTPS — Cookies require a secure context in production. http://localhost is fine for development.
Browser privacy settings — Some browsers (Safari with ITP, Firefox with ETP) or extensions may block first-party cookies. Check your browser’s privacy settings.
CSP blocking — Your Content Security Policy headers might be blocking cookie creation.

”Test Lead Tracking” shows “No Events Detected”

This means the dashboard hasn’t received a lead/signup event. Check the following:

Pageview tracker must work first — The customer_code cookie (set by pageview tracking) is needed to link leads to affiliates. Complete and verify pageview tracking before testing lead tracking.
trackLead() not called — Ensure trackLead() is called after successful signup, not before or during form submission.

user_id is missing — The user_id field is required. Without it, lead events will not be processed for payment attribution.

// ✅ Correct
affitor?.trackLead({ email: 'user@example.com', user_id: 'user_123' });

// ❌ Missing user_id — will not attribute payments
affitor?.trackLead({ email: 'user@example.com' });

Script tag: SDK not ready — If using the script tag method, window.affitor may not be loaded yet. Use the queue fallback pattern:

if (window.affitor) {
  window.affitor.trackLead(leadData);
} else {
  window.affitorQueue = window.affitorQueue || [];
  window.affitorQueue.push(['trackLead', leadData]);
}

Check console output — With debug mode on, you should see [Affitor] trackLead called with: {...} and [Affitor] Lead event tracked.

See the full Lead Tracking guide for setup details.

The Share Program step becomes available only after all previous setup steps are completed:

Set Program Details — Business details filled, approval mode configured, at least one commission tier created.
Tracking & Integrations — All three trackers (Pageview, Referrals, Payments) must show “Connected” status.

Complete any pending steps and the lock will automatically clear. Hover over the disabled step to see which prerequisite is missing.

Integration works in development but not in production

If tracking works on localhost but breaks in production:

Wrong tracker script URL — Development may use the UAT script (affitor-tracker-uat.js). Production must use affitor-tracker.js:

<!-- Production -->
<script src="https://api.affitor.com/js/affitor-tracker.js" ...>

<!-- NOT this in production -->
<script src="https://uat-api.affitor.com/js/affitor-tracker-uat.js" ...>

CSP headers — Production environments often have stricter Content Security Policy headers. Ensure api.affitor.com is allowed in script-src and connect-src directives.
HTTPS required — Production must use HTTPS for cookies to work.
Debug mode left on — Remove data-affitor-debug="true" or debug props before deploying. Debug mode still works in production but generates verbose console output.
Different domain — Cookies are domain-scoped. Ensure your production domain matches what’s configured in your Affitor program settings.

If issues persist after checking all the above, contact support@affitor.com with your Program ID, browser console screenshots, and steps to reproduce.

Comparison with Other Platforms

Why Affitor over traditional platforms?

	Affitor	PartnerStack	Impact.com	Rewardful
Upfront cost	$0	$800+/mo (5-figures/year)	$500-2,500+/mo	$49-149/mo
Performance fee	3.5%	3-15% on top of subscription	2.5% transaction fee	0% (but revenue caps)
Setup time	<10 mins (AI-assisted)	Weeks (demo calls required)	Weeks (demo calls required)	Hours (Stripe only)
Partner recruitment	✅ Active	❌ DIY + marketplace	❌ Marketplace only	❌ DIY only
Tracking	Modern first-party	Issues reported	Legacy redirects (blocked)	Stripe-dependent
Best for	AI SaaS startups	Enterprise ($1M+ ARR)	Enterprise	Simple Stripe SaaS

Affitor vs PartnerStack

PartnerStack targets established B2B SaaS companies with $1M+ ARR. For early-stage AI startups, the economics don’t work.

Pain Point	PartnerStack	Affitor
Pricing	~$10,000+/year minimum + 3-15% “Take Fee” on payouts. No public pricing—must do sales calls.	3.5% of affiliate revenue. $0 upfront. Transparent.
Sales process	Demo calls, contract negotiations, weeks of back-and-forth	Read docs, integrate in <10 mins with AI support
Setup time	Complex onboarding taking weeks	Self-serve setup, live same day
Tracking reliability	Users report commissions not logging correctly	Modern first-party tracking, browser-friendly
Partner recruitment	Marketplace access, but you still recruit	We actively recruit and activate partners for you
Operational burden	Heavy—dedicated partnership manager often needed	Lightweight—designed for lean teams

Affitor vs Impact.com

Impact.com is enterprise software from 2008, built on outdated tracking technology that modern browsers increasingly block.

Pain Point	Impact.com	Affitor
Pricing	Essential plan starts $500/mo, Pro at $2,500/mo, plus 2.5% transaction fees.	3.5% performance fee only. Pay when you earn.
Sales process	Demo calls required, contract negotiations, hidden fees reported	Self-serve, transparent terms
Tracking technology	Legacy redirect “bounce hop” tracking—Safari, Firefox, ad blockers strip it out. Affiliates lose credit, data becomes unreliable.	Modern first-party tracking, no redirects, works across all browsers
Setup complexity	Steep learning curve, overwhelming interface for new users	Simple dashboard, intuitive for lean teams
Support quality	Slow response times, “automated responses only” reported	Responsive, hands-on support within 24h
Target market	Enterprise, coupon sites, deal aggregators	AI SaaS startups, content creators, quality partners

Affitor vs Rewardful

Rewardful is affordable but limited—no partner discovery, manual payouts, and frustrating for affiliates managing multiple programs.

Pain Point	Rewardful	Affitor
Pricing structure	$49-149+/mo subscription with revenue caps. Paying affiliates >$15K/mo? That’s $149+/mo minimum.	3.5% of affiliate revenue only. $0 upfront. No caps at any scale.
Partner discovery	None. You recruit 100% on your own.	We actively recruit quality partners in your space
Affiliate experience	Siloed dashboards—separate logins per company	Unified partner portal across all programs
Payouts	Manual PayPal/Wise transfers. You chase invoices one-by-one.	Affitor handles bi-weekly payouts via Bank/Wise/Stripe
Platform focus	Stripe/Paddle only	Flexible integration with your existing stack
Product velocity	PE-acquired—slower innovation	Actively developed, responsive to feedback

Getting Started

How do I start?

Reach out via hello@affitor.com or our website
Quick alignment on program goals and commission structure
Integrate in under 10 minutes with AI-assisted support
Launch with active partner recruitment from day one

What do I need to provide?

Basic program details (commission rates, product info)
Access to integrate tracking with your payment system
Brand guidelines for partner communications
Partner Terms document (we can help draft this)

Do I need technical resources?

Minimal. Our integration is a simple code snippet—most founders do it themselves in under 10 minutes. AI support guides you through every step. No dedicated engineer needed.

Support

How do I get help?

Email: hello@affitor.com
Response time: Within 24 hours

Do you offer onboarding support?

Yes. Every advertiser receives hands-on onboarding support to ensure a smooth launch and optimal program setup.