# Support

> Get help with Affitor, follow the fastest self-serve path, and know when to contact the team.

Choose the fastest support path before opening a request.

<PageMeta
  items={[
    { label: 'Who this is for', value: 'Advertisers and implementation teams' },
    { label: 'Time required', value: '2–5 minutes' },
    { label: 'Best for', value: 'Troubleshooting setup, tracking, pricing, and payout questions' },
    { label: 'Outcome', value: 'You know where to self-serve and what to send if you need human help' },
  ]}
/>

## Start here first

<Checklist
  items={[
    { text: 'Read the FAQ for common pricing, tracking, and payout questions', href: '/docs/faq' },
    { text: 'Open the tracking quickstart if you are still implementing the integration', href: '/brand/tracking/quickstart-integration' },
    { text: 'Run the testing guide if you need to verify click, lead, or sale tracking', href: '/brand/tracking/testing-integration' },
    { text: 'Check the system status page if you think something may be degraded', href: '/docs/support/status' },
  ]}
/>

## Common support paths

<TaskCardGrid>
  <TaskCard title="Understand the product" href="/">
    Read the high-level overview, pricing model, and workflow before jumping into implementation details.
  </TaskCard>
  <TaskCard title="Launch your program" href="/brand/quickstart">
    Follow the advertiser setup flow if you are still configuring your account, commissions, or payout workflow.
  </TaskCard>
  <TaskCard title="Fix tracking issues" href="/brand/tracking/tracking-overview">
    Review click, signup, payment, and testing docs to isolate where attribution is breaking.
  </TaskCard>
  <TaskCard title="Contact support" href="/support/contact">
    Reach out once you have gathered the right implementation details and evidence.
  </TaskCard>
</TaskCardGrid>

## What to include when you contact support

- Your program ID
- The exact flow that is affected
- Request/response samples or webhook evidence if relevant
- Screenshots of dashboard state, console errors, or failed requests
- A short summary of what you already tried

<NextStep
  title="Open the contact page"
  description="Already checked the relevant docs and gathered troubleshooting details? Contact the Affitor team with a concise report."
  href="/support/contact"
  ctaLabel="Contact support"
/>