# Partner Approval & Quality Control

> Review applications and maintain program quality

Control who promotes your program by reviewing applications and monitoring active partners for quality.

---

## Approval Modes

You set your approval mode during setup. You can change it anytime in Program Settings.

| Mode | How it works |
|------|--------------|
| **Manual review** | Every application lands in your queue for review |
| **Auto-approve** | Partners are approved instantly upon application |

**Recommendation:** Start with Manual review. You can switch to Auto-approve once you understand what good partners look like for your program.

---

## Reviewing Applications

![Applications waiting for review — approve or decline each with an optional reason](/docs/brand/applications.png)

You can review from two places: the **Applied** tab (full view with the applicant's message, shown above) or directly from the **All** partners table, where applications float to the top with quick ✓ Approve / ✕ Decline actions on hover.

When a partner applies, you'll see:

- **Name & contact info** – Who they are
- **Website/social profiles** – Where they'll promote you
- **Audience description** – Who they reach
- **Promotion method** – How they plan to promote (content, ads, email, etc.)
- **Message** – A short note explaining their interest or fit

### What to Look For

**Green flags:**
- Relevant audience (your target customers)
- Established platform (active blog, YouTube channel, newsletter)
- Clear promotion plan
- Professional communication

**Red flags:**
- No website or social presence
- Audience mismatch (e.g., gaming audience for B2B software)
- Vague or generic responses
- History of spam or policy violations

---

## Approving or Rejecting

From the Applications tab:

1. Click on a pending application
2. Review their details
3. Choose **Approve** or **Reject**

**When you approve:** The partner gains access to their dashboard, tracking links, and marketing materials.

**When you reject:** The partner is notified their application was declined.

> **Tip:** If you're unsure, approve them. You can always remove partners later if they don't perform or violate your terms.

---

## Managing Active Partners

### Partner Metrics

Track partner quality from your dashboard:

| Metric | What it tells you |
|--------|-------------------|
| Clicks | Traffic volume from partner's links |
| Signups | Leads generated |
| Paid customers | Conversions |
| Revenue | Total sales attributed to partner |
| Conversion rate | Quality of traffic (signups → paid) |

### Removing a Partner

If a partner violates your terms or underperforms:

1. Go to Partners → Active
2. Select the partner
3. Click **Remove from program**

**What happens to pending commissions:**

| Situation | Pending commissions |
|-----------|---------------------|
| Removed for other reasons (performance, mutual decision) | Paid out as normal |
| Policy violation suspected | Held for review |
| Confirmed policy violation | Forfeited |

Removed partners lose access to their tracking links and stop earning on new sales.

### Warning Signs

Watch for these red flags in active partners:

- **High clicks, zero conversions** – May indicate low-quality traffic or fraud
- **Refund rate above normal** – Could be misleading promotion
- **Brand misuse** – Unauthorized use of your logo or false claims

---

## Best Practices

1. **Respond quickly** – Partners expect approval within 24-48 hours
2. **Set clear terms** – Define what's allowed in your Terms of Service
3. **Communicate expectations** – Let partners know what success looks like
4. **Review periodically** – Check partner quality monthly, not just at signup

---

## Coming Soon

- **Blocklist** – Automatically reject applications from specific domains